Posts Tagged ‘arguing’

TEN TIPS TO DIFFUSE A VOLATILE SITUATION

We are living in a very volatile and dangerous age. Not only have issues of domestic violence, child and animal abuse, anger in the workplace and so on been more apparent, but we are definitely witnessing a rise of violence within our communities. Gangs and individual assaults seem to be taking a back seat to protests by militant groups claiming to seek justice but who in actuality are promoting and engaging in acts of violence themselves. What could be a peaceful gathering intent on seeking a reasonable solution to a problem escalates to one of violence and often bloodshed. Angry and passionate individuals determined to right an injustice only create further mayhem by advocating and engaging in the very acts they condemn.
But is it possible for large masses of angry individuals to successfully , reasonable, and peacefully find solutions to perceived issues of extreme injustice? Yes, if both sides follow these ten recommended tips:

1. Approach other party(s) in a non hostile non aggressive way. By taking a non threatening approach the other party feels relatively confident that they are not at risk physically or otherwise and therefore the need for a defensive response is unnecessary.
2. Be open minded and fair in the way you present your grievances. Refrain from using such phrases as “you always”, “we never” “it can’t”. In each case, one assumes a scenario that is not necessarily true, appears extreme and unrealistic, and creates a mindset of preconceived defeat.
3. Be respectful in the way you speak to and treat one another. Passion need not translate into disrespectful or degrading conduct towards the disagreeing party. Always be mindful that the amount of cooperation you receive from the other party is in direct proportion to the amount of respect you afford them. So be generous.
4. Deal with facts, not simply feelings. Too often we rant about how angry or hurt or offended we are. Dealing with facts enables us to more accurately see the true nature of the incident. Adding feelings to the dialogue lends a deeper level of understanding as to how the incident is impacting both sides.
5. Keep everything in the proper perspective. Exaggerating may add an element of drama but is only effective on stage. Deal with the serious issues and leave those of lesser importance for another time.
6. Remove any extraneous issues; stick to the original topic. When discussing a serious issue, refrain from going off on tangents. It’s easy to become distracted by related issues but only takes precious resources away from the primary one.
7. Refrain from any inflammatory or accusatory statements. Quickly diffuse any that may occur. Accusations, blame, assumptions, and exaggerations can all incite. There are those who will deliberately try to provoke the other into losing control. Be aware of the intent and nature of every comment and quickly diffuse anything that can escalate to something more serious. Don’t ever take the bait.
8. Listen objectively with the intent to understand the other person, to gain deeper insight into the nature of the conflict, and to extract any possible solutions or partial solutions offered by the other party.
9. Be willing to compromise, recognizing that each side believes their position is valid and correct.
10. Show appreciation for the time and effort the other side has put forth. A little appreciation goes a long way and can enable both sides to reach a peaceful resolution more efficiently and quickly.

With true concern for the well-being of each other and a sincere desire to resolve the issue peacefully, anyone can find a reasonable solution to any challenge by following the above Ten Tips. It can be challenging but with practice and determination and a sincere regard for justice, one can realize the path to coexisting harmoniously with others. And we certainly are all deserving of that.

Let me reiterate: “The amount of cooperation you receive from the other party is in direct proportion to the amount of respect you afford them.” Be generous.

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WHEN TO FIGHT AND WHEN TO NOT

I’m not much of a fighter. When I was a child, my dad taught me that if someone hits you, hit them back but never be the one to throw the first punch. In essence, only fight back when you have to defend yourself. My mom’s message was taken from Luke 6:29 and contradicted Dad’s: “If someone slaps you on one cheek, turn to them the other also. If someone takes your coat, do not withhold your shirt from them.” Her voice resonated the strongest with me and for the better part of my life I’d walk away from any confrontation whether physical or verbal. During my childhood, there was a girl who frequently bullied me. I continually walked away from her but she was relentless. One day, I told my older sister who took up my cause. She grabbed the girl by the hair and told her to leave me alone. She never bothered me again.

With the exception of protecting myself in a domestic violence relationship, I have never engaged in physical conflict in my life. And while my typical style of confrontation was one of silence, I have since become more comfortable with engaging in disputes of a verbal nature. While I refuse to participate in an ugly or hostile discussion, I can now more easily verbally defend what I believe in.

Mankind is often quick and eager to fight. A sense of arrogance and entitlement has lessened one’s ability to be patient, has classified some as unworthy of being treated with respect and dignity, and supports the belief that the self should have what they want even at the expense of others. People also have a lower tolerance level than ever before and in many instances seek every opportunity to incite an argument or fight in an attempt to assert power and dominance over others. None of these are a spiritually valid reason for fighting.

There is a time and place for everything and one needs to know when it is best to follow my Mom’s and Luke’s advice to simply walk away and when one needs to stand up for justice as recommended in Isaiah 1:17 “Learn to do right; seek justice. Defend the oppressed. Take up the cause of the fatherless; plead the case of the widow.” Keep in mind, that when I speak of fighting, I am in no way referring to physical altercations, the destruction of property, or nasty, hateful verbal assaults or threats of any kind. The key to successfully defending one’s person or position and seeking righteous justice (that is, according to Divine Law) is knowing when it’s appropriate to stand tall and when it’s best to let things be as they are. Having a proper set of communication and negotiating skills is essential as well.

Here are some guidelines:

WHEN TO FIGHT:
You are defending those incapable of protecting themselves.
The issue is serious and will not resolve itself or will escalate if not addressed.
There is severe and real harm being perpetrated against yourself or another.
The offense is in violation of God’s law; it is a moral issue.
To remain silent allows evil to prosper.
“The only thing necessary for the triumph of evil is for good men to do nothing.” – Sir Edmund Burke

WHEN TO NOT:
No one is being harmed physically, emotionally, or psychologically.
The only thing bruised is your ego.
You have a personal vendetta against the other party.
You are seeking revenge. Romans 12:19 “beloved, never avenge yourselves, but leave it to the wrath of god, for it is written, “vengeance is mine, i will repay, says the lord.”
The issue will resolve itself.
There is a serious risk that getting involved will only escalate matters.
The issue will not matter in ten years.
It’s none of my business or the other party can handle it themselves.
There is only a perception of harm, not a real and valid threat.
The issue is not one of a moral nature.

Keep in mind, that humans are known for making mountains out of molehills; for making matters appear far more serious than they are; for seeking to exert dominance over others. If any of these are your motives for getting involved in an exchange of ideas (I hesitate to use the word fight for it’s generally accepted definition of a physical altercation or an extremely heated debate) I strongly advise reassessing the situation and finding an alternative course of action. However, if you reasons are to stand up for what you truly believe is morally right, then by all means pursue your decision to address the issue.

Let me reiterate: in the beginning I stated that “for the better part of my life I’d walk away from any confrontation”. My choice of words accurately reflects my beliefs: life is consistently better when one chooses to not fight. (Did you notice that I listed twice as many reasons to not fight?) Therefore, be discreet: carefully and righteously evaluate each situation before becoming involved. Know when it is in your best interest, as well as the other party’s, to simply let things be as they are. If intervention is essential, carefully choose your attitude and approach, motives and methods for they will certainly determine the outcome and lasting effects of your efforts.

Q: The goal of the righteous is to bring a peaceful and fair resolution to each situation for all those concerned.

Order The Secret Side of Anger, Second Edition or The Great Truth @ http://www.pfeifferpowerseminars.com/pps1-products.html

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The 15 Minute Conflict Resolution Solution

I abhor arguing. It’s a waste of precious time and energy and robs me of my serenity. Conflict, however, is horse of another color. Conflict occurs daily in each of our lives. It simply means that there is a disagreement, a difference of opinion. My husband and I engage in disputes on a regular basis yet interestingly enough have had fewer than five arguments in our eighteen year marriage. Unlike popular opinion, conflict is not synonymous with fighting. I’m willing to engage in a discussion but will never allow it to escalate into a battle. Let me explain by first clarifying the words I’m referring to: conflict is two opposing forces; to argue is to give reason for or against something, to prove or try to prove (this often entails the need to be right); fighting seeks to gain authority over another by way of struggle, a hostile encounter between two parties.

Let’s take a closer look at each. Two people, each with a different set of beliefs, preferences, needs, or goals enter into a conversation: a wife dreams of traveling around the world while her husband wants to settle down and have a family – conflict. One person is raised Christian, another Jew, and yet another with no beliefs in a higher power form a friendship and share their beliefs – conflict. Conflict even occurs in nature: a sun shower, salmon swimming upstream to lay their eggs, a collision of warm air with a cold front. The difference between human discord and natural divergence is that in nature there is no ego to complicate matters. Humans have an inherent need to be right, to win in order to feel good about themselves, to raise their sense of worth. Nature on the other hand simply allows differences to occur and works within the context of its ever changing circumstances. Yet when two creatures of the human species disagree ego wages war on the so-called offending party, prepared to prove it’s superiority and claim victory over its opponent. What begins as a simple disagreement quickly rivals The War of the Roses.

But there is an alternative. Many disagreements can be readily resolved in a matter of minutes by adhering to the following fifteen minute protocol:
1. Allow each party sixty seconds (that’s right: one measly minute) to state their position. This prevents the dialogue from becoming contaminated with blame and excuses or veering off track. Total time: two minutes.
2. Each party is allotted thirty seconds to state their desired outcome, what they would ideally like to see happen. Total time: one minute.
3. Both parties must contribute a minimum of three possible solutions. This allows for six potentially workable resolutions. Each person is permitted three minutes. Total time: six minutes.
4. Together, extract the best components of each suggestion and determine which elements can successfully be incorporated into the final solution. Tweak if necessary. Total time: six minutes.

Approximately 13% of the total time focuses on the challenging situation leaving a whopping 87% to finding a workable and mutually satisfying remedy.
The advantages of a Fifteen Minute Conflict Resolution Solution is that by moving the process along quickly one dramatically reduces the chances that the situation will escalate into an argument or fight. The mind must remain focused on finding a solution rather than concerning itself with being right. Time is of the essence and one cannot afford to become distracted by ego. Putting this issue to rest allows both sides to move forward to the more enjoyable aspects of living. Short and sweet = complete. Pretty cool, don’t you agree?

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