Posts Tagged ‘resolving family disputes’

TEN TIPS TO DIFFUSE A VOLATILE SITUATION

We are living in a very volatile and dangerous age. Not only have issues of domestic violence, child and animal abuse, anger in the workplace and so on been more apparent, but we are definitely witnessing a rise of violence within our communities. Gangs and individual assaults seem to be taking a back seat to protests by militant groups claiming to seek justice but who in actuality are promoting and engaging in acts of violence themselves. What could be a peaceful gathering intent on seeking a reasonable solution to a problem escalates to one of violence and often bloodshed. Angry and passionate individuals determined to right an injustice only create further mayhem by advocating and engaging in the very acts they condemn.
But is it possible for large masses of angry individuals to successfully , reasonable, and peacefully find solutions to perceived issues of extreme injustice? Yes, if both sides follow these ten recommended tips:

1. Approach other party(s) in a non hostile non aggressive way. By taking a non threatening approach the other party feels relatively confident that they are not at risk physically or otherwise and therefore the need for a defensive response is unnecessary.
2. Be open minded and fair in the way you present your grievances. Refrain from using such phrases as “you always”, “we never” “it can’t”. In each case, one assumes a scenario that is not necessarily true, appears extreme and unrealistic, and creates a mindset of preconceived defeat.
3. Be respectful in the way you speak to and treat one another. Passion need not translate into disrespectful or degrading conduct towards the disagreeing party. Always be mindful that the amount of cooperation you receive from the other party is in direct proportion to the amount of respect you afford them. So be generous.
4. Deal with facts, not simply feelings. Too often we rant about how angry or hurt or offended we are. Dealing with facts enables us to more accurately see the true nature of the incident. Adding feelings to the dialogue lends a deeper level of understanding as to how the incident is impacting both sides.
5. Keep everything in the proper perspective. Exaggerating may add an element of drama but is only effective on stage. Deal with the serious issues and leave those of lesser importance for another time.
6. Remove any extraneous issues; stick to the original topic. When discussing a serious issue, refrain from going off on tangents. It’s easy to become distracted by related issues but only takes precious resources away from the primary one.
7. Refrain from any inflammatory or accusatory statements. Quickly diffuse any that may occur. Accusations, blame, assumptions, and exaggerations can all incite. There are those who will deliberately try to provoke the other into losing control. Be aware of the intent and nature of every comment and quickly diffuse anything that can escalate to something more serious. Don’t ever take the bait.
8. Listen objectively with the intent to understand the other person, to gain deeper insight into the nature of the conflict, and to extract any possible solutions or partial solutions offered by the other party.
9. Be willing to compromise, recognizing that each side believes their position is valid and correct.
10. Show appreciation for the time and effort the other side has put forth. A little appreciation goes a long way and can enable both sides to reach a peaceful resolution more efficiently and quickly.

With true concern for the well-being of each other and a sincere desire to resolve the issue peacefully, anyone can find a reasonable solution to any challenge by following the above Ten Tips. It can be challenging but with practice and determination and a sincere regard for justice, one can realize the path to coexisting harmoniously with others. And we certainly are all deserving of that.

Let me reiterate: “The amount of cooperation you receive from the other party is in direct proportion to the amount of respect you afford them.” Be generous.

Order The Secret Side of Anger, Second Edition or The Great Truth @ http://www.pfeifferpowerseminars.com/pps1-products.html

Listen to past shows on iHeart Radio @ http://ow.ly/OADTf
Listen to my newest iHeart Radio show, BETWEEN YOU AND GOD, @ http://ow.ly/OADJK
Follow me on Facebook, Twitter, Linkedin, Pinterest, Google+

The 15 Minute Conflict Resolution Solution

I abhor arguing. It’s a waste of precious time and energy and robs me of my serenity. Conflict, however, is horse of another color. Conflict occurs daily in each of our lives. It simply means that there is a disagreement, a difference of opinion. My husband and I engage in disputes on a regular basis yet interestingly enough have had fewer than five arguments in our eighteen year marriage. Unlike popular opinion, conflict is not synonymous with fighting. I’m willing to engage in a discussion but will never allow it to escalate into a battle. Let me explain by first clarifying the words I’m referring to: conflict is two opposing forces; to argue is to give reason for or against something, to prove or try to prove (this often entails the need to be right); fighting seeks to gain authority over another by way of struggle, a hostile encounter between two parties.

Let’s take a closer look at each. Two people, each with a different set of beliefs, preferences, needs, or goals enter into a conversation: a wife dreams of traveling around the world while her husband wants to settle down and have a family – conflict. One person is raised Christian, another Jew, and yet another with no beliefs in a higher power form a friendship and share their beliefs – conflict. Conflict even occurs in nature: a sun shower, salmon swimming upstream to lay their eggs, a collision of warm air with a cold front. The difference between human discord and natural divergence is that in nature there is no ego to complicate matters. Humans have an inherent need to be right, to win in order to feel good about themselves, to raise their sense of worth. Nature on the other hand simply allows differences to occur and works within the context of its ever changing circumstances. Yet when two creatures of the human species disagree ego wages war on the so-called offending party, prepared to prove it’s superiority and claim victory over its opponent. What begins as a simple disagreement quickly rivals The War of the Roses.

But there is an alternative. Many disagreements can be readily resolved in a matter of minutes by adhering to the following fifteen minute protocol:
1. Allow each party sixty seconds (that’s right: one measly minute) to state their position. This prevents the dialogue from becoming contaminated with blame and excuses or veering off track. Total time: two minutes.
2. Each party is allotted thirty seconds to state their desired outcome, what they would ideally like to see happen. Total time: one minute.
3. Both parties must contribute a minimum of three possible solutions. This allows for six potentially workable resolutions. Each person is permitted three minutes. Total time: six minutes.
4. Together, extract the best components of each suggestion and determine which elements can successfully be incorporated into the final solution. Tweak if necessary. Total time: six minutes.

Approximately 13% of the total time focuses on the challenging situation leaving a whopping 87% to finding a workable and mutually satisfying remedy.
The advantages of a Fifteen Minute Conflict Resolution Solution is that by moving the process along quickly one dramatically reduces the chances that the situation will escalate into an argument or fight. The mind must remain focused on finding a solution rather than concerning itself with being right. Time is of the essence and one cannot afford to become distracted by ego. Putting this issue to rest allows both sides to move forward to the more enjoyable aspects of living. Short and sweet = complete. Pretty cool, don’t you agree?

Order The Secret Side of Anger, Second Edition or The Great Truth @ http://www.pfeifferpowerseminars.com/pps1-products.html
Listen to past shows on iHeart Radio @ http://www.iheart.com/talk/show/53-Anger-911-Radio/
Follow me on Facebook, Twitter, Linkedin, Pinterest, Google+

Diffusing Family Tension

I’ve spent over twenty years working with families as a spiritual life coach. Many of my clients divulge painful or embarrassing situations that their families are struggling with, believing there must be something wrong with them since other families they know appear so well adjusted. I assure them that even in the most seemingly normal families there are often veiled matters of concern. Dealing with tension and strife in our family units can present unique challenges. In our social environments we can more easily disengage or remove ourselves from problematic circumstances. But when your sister marries someone who defines the very essence of drama, exiting may not be a logical option. Is there a way families can reduce the amount to tension between them? While we may not be able to completely eliminate it, we most certainly can take measures to make family interactions more enjoyable.

1. Always be polite and cordial to every family member, even those you may not be particularly fond of. Avoid ignoring or showing favoritism as it can easily lead to hurt feelings, jealousy, and resentment.

2. In disagreements, refrain from using the terms right and wrong. Leave your ego out of all discussions and respect each person’s position.

3. Don’t second guess other people’s motives for what they are saying or doing. If you are uncertain, either give them the benefit of the doubt or ask questions to gain further clarity.

4. Avoid engaging in hot topics. If someone initiates a discussion known to evoke intense emotions, redirect the conversation to a more neutral issue. Likewise in regard to fuel-injected statements, those comments that are designed to anger the other person: “You Always…”, “I Never…”, “You have a problem!” “ANY” Words: Always, Never, and You can be toxic in conversations. Ban them from your vocabulary.

5. If you have an issue with a particular family member discuss it with them in private. Do not invite others into the conversation. Respect their privacy. Remember: too many cooks spoil the soup. Be respectful by refusing to gossip or speak unkindly about the individual with others as well.

6. Never interfere with the relationship between one family member and another. If you do not care for someone, at the very least be tolerant of others who still do.

7. Leave the past where it belongs. Do not dredge up old issues or reopen past wounds. Address current issues only.

8. If you find yourself becoming upset with someone, stop and discern what is really troubling you. Very often it has nothing to do with the other party. They may be triggering an unresolved issue within you that needs healing.

9. Whenever possible and appropriate, use humor as a way of diffusing tension. -appropriate being the optimum word.

10. In any situation, we have the option of being an instigator, participant, or healer of family tension. Always choose the latter. Be the voice of reason, the peacemaker, the example for others to follow.

And if for some reason you cannot contribute to the well-being of your family then at the very least do not contaminate it further.

Family members may not always cooperate with your efforts. But remember: you are not here for their approval, you are here to please God. In the words of St. Francis: “Lord make me an instrument of your peace.”

Order The Secret Side of Anger, Second Edition or The Great Truth @ http://www.pfeifferpowerseminars.com/pps1-products.html

Listen to past shows on iHeart Radio @ http://www.iheart.com/talk/show/53-Anger-911-Radio/

Follow me on Facebook, Twitter, Linkedin, Pinterest, Google+