Most of us work for a living. On or off the job we are bound to encounter a wide range of, shall I say, challenging personalities? Bullies, intimidators, hypocrites, backstabbers, underminers, instigators, complainers, gossips, withholders, and know-it-alls just to name a few. Their presence can be distressing and distractive. Many of us are ill-prepared to […]
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